Job Description
This role is responsible for managing daily activities across Inbound and Outbound operations in the distribution centre. Key responsibilities include supervising staff, maintaining a safe work environment, and ensuring 100% customer satisfaction by shipping all orders same day.
Key Responsibilities:
* Provide hands-on supervision to maximise productivity and accuracy.
* Plan daily workloads to ensure timely shipment of customer orders.
* Support warehouse team to drive a customer-focused environment.
* Supervise processes to meet or exceed Key Performance Indicator (KPI) metrics.
* Provide direction and assistance to the warehouse team.
* Meet departmental expectations to drive results.
* Assist in training, developing, and managing the warehouse team.
* Ensure site compliance with Health & Safety Regulations.
* Monitor employees' use of Industrial Powered equipment.
* Provide accurate and timely reporting of warehouses activities.
* Comply with budgetary constraints and monitor controllable expenses.
Qualifications:
* Strong Warehouse knowledge and business acumen.
* 2-4 years experience in Distribution Centre operations.
* Functional knowledge and experience in conducting metric-driven analysis.
* Experience using Warehouse Management Systems (WMS).
* Demonstrated leadership and people management skills.
* Ability to identify challenges and arrive at optimum solutions.
* Bachelor Degree in Business, Supply Chain, Accounting, Finance, or Economics preferred.