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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
* Communicate proactively and regularly with the District FAST Supervisor on work completion, issues, and offer solutions to overcome them.
* Complete planograms and resets accurately and in a timely manner.
* Perform store-specific measurements.
* Perform accurate cycle counts.
* Complete Tractor Way top cap process.
* Hang store signage.
* Assemble merchandise, fixtures, and PDQs.
* Perform detailed recovery and review planogram integrity.
* Deliver on our promise of Legendary Customer Service through GURA:
o Greet the Customer.
o Uncover Customer’s Needs & Wants.
o Recommend Product Solutions.
o Ask to Add Value & Appreciate the Customer.
* Ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Provide peak coverage as needed (e.g., Day After Thanksgiving).
* FAST Team Members may be required to perform other duties as assigned.
Required Qualifications
Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.
Education: A high school diploma or equivalent is preferred but not required. Regardless of education level, FAST Team Members must be able to read, write, and count accurately.
Preferred knowledge, skills, or abilities
* Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
* Strong communication and problem-solving skills.
* Basic computer skills.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
* Must be self-directed and able to complete assignments with little to no assistance.
Working Conditions
* Generally work indoors with moderate noise levels.
* Work shifts vary and are generally no less than 4 hours and may exceed 8 hours.
* Travel between store locations in your personal vehicle is required, often for long periods.
* Promote a safe and productive work environment and adhere to safety guidelines.
* Work on hard surfaces (concrete, asphalt) with adequate lighting and temperature.
Physical Requirements
* Ability to travel as required.
* Push and pull merchandise up to 2,000 pounds with proper equipment.
* Occasionally lift or reach overhead.
* Frequently stand, kneel, twist, crouch, squat, bend, and climb ladders.
* Access all store areas safely.
* Operate store equipment effectively.
* Read, write, and count accurately for documentation.
* Effective communication skills.
* Handle contact with birds/poultry.
* Complete all training successfully.
* Operate equipment like dollies, handtrucks, forklifts, balers, computers, and cash registers (forklift and baler not for under 18).
* Lifting up to 50 pounds.
* Driving a vehicle.
* Stand, walk, reach overhead, and transfer merchandise throughout the store.
* Maintain physical and mental stamina to move safely and efficiently.
Disclaimer
This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are central to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.
ALREADY A TEAM MEMBER?
You must apply or refer a friend through our internal portal. Our Mission and Values guide us in providing legendary service and fostering a supportive culture. We believe in work-life balance and offer rewards to support your well-being. Your opportunity is out here at Tractor Supply and Petsense.
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