CUSTOMER SERVICE ADVISOR - TRADE COUNTER BASED: CASTLEREAGH, BELFAST JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. WHY WORK AT JP CORRY: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme WHAT IS THE ROLE? A customer service assistant based in one of our busy trade centres is an integral role of day-to-day branch operations. This role will involve a large element of customer engagement through phone calls, emails and face to face interaction ensuring our customers need are met in an efficient and personable manner. Taking pride in delivering what we promise, the role ensures the trade centre is a well-presented place ensuring the availability of our full suite of stock to enable us to deliver our customer promise. At the trade counter you will be ensuring both our