Lead Digital Services Delivery
As a Digital Service Lead, you will be responsible for overseeing the delivery of digital services across multiple client sites. Your primary focus will be on maintaining strong relationships with clients, managing service delivery, and driving continuous improvement.
* Contract management and compliance oversight
* Team leadership and guidance
* Client relationship management and growth strategy
You will work closely with cross-functional teams to align services with client expectations and standards. Additionally, you will monitor performance metrics and implement strategies for improvement.
The ideal candidate will have excellent communication and interpersonal skills, analytical thinking, and strong problem-solving abilities. They will also possess attention to detail and a passion for delivering high-quality services.
Key qualities for success in this role include:
* Strong leadership and team management skills
* Excellent communication and interpersonal skills
* Analytical and problem-solving abilities