LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Dublin, Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office.LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more.You will be part of the SRE Team, which sits within LearnUpon’s Engineering group. We are a small team focused on developing and supporting our cloud infrastructure and app services, to ensure platform scalability and site uptime. Our flagship product is coded predominantly in Ruby on Rails, with data managed through a common mix of current SaaS back-end technologies including AWS backed services. We also use local containerised development environments. However, we are not bound to our tech stack. We prefer choosing the right technology for the right problem so you’ll have plenty of space to grow your skills. We are key consultants for the entire company on matters of infrastructure feasibility.What will I be doing?As a Staff Engineer in Site Reliability Engineering, you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. Specifically, the main responsibilities are:Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutionsLeading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log managementDriving the processes to maintain resilient, scalable and cost-effective infrastructureWorking with other Engineering teams to provide infrastructure solutions that meet their ongoing requirementsBuilding tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to promote Engineers’ ownership of observabilityReacting quickly to changing customer and business needsParticipate in on-call rotaMentoring junior talentWhat skills do I need?7+ years of experience in a software or Ops role5+ years of cloud engineering experience, with at least 2 years experience with AWSExperience in designing and implementing Observability tech stacksHave championed the benefits of Observability to Engineering teamsCan architect the design of SLO/SLI implementation that balances the needs of different teamsFamiliar with cost analysis of Observability metrics gathering, Engineering effort, and toolingExperience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recoveryExperience deploying Microservice environments, using containerisation technologies such as Kubernetes, DockerExperience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peersExperience with database scaling would be a strong plusDon’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!Not required but considered a big plusCertification in AWS, any PaaS, and/or related technologiesWhy work with us?Competitive salary and company ESOPComprehensive private health insurance scheme and Company pension scheme25 days annual leave + 1 annual company wellness day offWork in a fun and supportive environment with regular team eventsExcellent career progression - take LearnUpon where you think it can goWhat is the Hiring Process?Our typical process generally works as follows:Qualified applicants will be invited to schedule a screening callSuccessful candidates will then be invited to a series of practical interviewsFinally, candidates will have a short interview with a member of our C-Suite TeamThe successful candidate will be contacted with an offer to join our teamLearnUpon is an Equal Opportunities Employer.We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy hereInterested in building your career at LearnUpon? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfHow did you hear about this position? * Select...Do you have the legal right to work in Ireland without restriction? * Select...This is a hybrid role, are you able to work in the Dublin office one day a week? * Select...Do you have 8+ years professional DevOps/SRE experience with 3+ years in a Senior position? * Select...Do you have expertise in System Architecture & Design? * Select...Do you have expertise in working with containers and Docker? * Select...Do you have experience working with Kubernetes? * Select...Do you have experience operating and configuring Amazon EKS? * Select...Do you have experience working with Helm charts? * Select...Do you have experience in Linux administration and GNU command interfaces? * Select...Do you have experience with Infrastructure as Code (Terraform, Ansible)? * Select...
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