About The Role
Sales & Retention Agent (Dual-Skill Role)
Location: Slane, Co. Meath (with the possibility of relocation to North Dublin within 12 months)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Salary: €31,090 base, with On-Target Earnings (OTE) of up to €45,000
Who Are We?
At Panda, Ireland's largest waste management business, we invite you to join our team and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another.
We are committed to leading the way in sustainable waste management and recycling solutions. Embrace our innovative spirit as we work together to preserve our environment and build a greener future for generations to come.
About The Role
We are currently seeking a Telesales & Retention Agent to join our growing team. This is a dual-skill role, responsible for both inbound and outbound sales as well as customer loyalty and retention. You will play a key role in attracting new business, converting inbound leads, and proactively engaging with existing or previous customers to retain their business.
This position requires strong outbound telesales experience, a customer-focused mindset, and the ability to meet sales and retention KPIs.
Key Responsibilities
* Manage both inbound and outbound sales inquiries professionally and effectively.
* Proactively engage with new prospects and former customers to drive conversions and win-back campaigns.
* Support customer retention efforts by identifying at-risk customers and offering tailored solutions to retain business.
* Meet and exceed individual and team targets for sales and customer retention.
* Utilize MS Office tools to manage customer data, sales leads, and generate accurate reports.
* Collaborate with team members across departments to achieve common goals.
* Stay updated on product knowledge and market trends to better serve customer needs.
Requirements
* Minimum 3 years of sales experience, preferably in telesales or retention roles.
* Proven success in cold calling, customer win-backs, and inbound sales conversion.
* Strong retention skills, with the ability to diffuse customer concerns and reinforce value propositions.
* Proficient in MS Office applications including Word, Excel, and Outlook.
* Excellent communication and interpersonal skills.
* Results-driven, self-motivated, and adaptable to a fast-paced sales environment.
* Strong English language skills (written and spoken).
* Ability to commute to Slane, Co. Meath, and willingness to relocate to North Dublin if required within the next year.
Join Panda and be part of a team that’s driving positive environmental change – one conversation at a time.
About You
Join us on the journey…
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey……….
Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
(DE&I Policy Statement)
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