Job Opportunity:
The Booking Coordinator plays a pivotal role in Client Scheduling and Staff Management.
This is a fast-paced position that requires excellent communication skills, attention to detail, and the ability to work independently as well as part of a team.
Key Responsibilities:
* Coordinating the placement of homecare staff across dedicated regions
* Primary liaison for clients, family, nurses, and caregivers regarding scheduling information
* Adequately filling all bookings in a timely manner and coordinating with homecare workers and clients effectively
* Maintaining regular contact with clients to gather valuable feedback based on their changing requirements
* Assisting with employee queries to ensure prompt resolution
* Ensuring all staff are compliant with industry standards before placing them with clients
Requirements:
* Minimum 1-2 years' experience in a similar position, with previous administration experience being essential
* Strong written and oral communication skills, with a high level of attention to detail
* Proficiency in basic IT systems
* Excellent interpersonal and communication skills, with the ability to listen, guide, and coordinate staff efficiently