Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!
About the Role:
We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.
Responsibilities:
* Provide efficient, prompt, and courteous service.
* Serve restaurant guests their orders promptly and courteously.
* Accurately record guest orders and serve food and beverage orders.
* Check periodically with guests to see if they would like anything else.
* Process guest checks accurately.
* Handle compliments and complaints, reporting them to the manager/supervisor.
* Arrange furniture in the restaurant as needed.
* Keep the working area and station stocked with supplies and clean at all times.
* Ensure all service items and consumables meet quality standards.
* Maintain thorough knowledge of the menu, wine, and beer list to advise guests and promote sales.
* Upsell professionally and courteously to enhance guest experience.
* Assist management in restaurant and room service operations.
* Coordinate with the Restaurant Manager on set-ups and reservations.
* Comply with alcohol and liquor policies and regulations.
Additional Duties:
* Stay informed about hotel activities via the communication log and update it accordingly.
* Assist the Restaurant Manager when needed.
* Attend required meetings and training sessions.
* Work flexible hours to ensure continuous service to guests.
* Maintain professionalism in all job functions.
Qualifications:
* At least 1 year of experience in food and beverage service, preferably in a hotel.
* Experience supporting meetings and events is preferred.
* Excellent communication and interpersonal skills.
* Strong teamwork skills.
* Positive attitude and dedication to guest satisfaction.
* Ability to multitask in a fast-paced environment.
* Flexible schedule, including evenings and weekends.
* Basic knowledge of food and beverage service procedures is a plus.
What We Offer:
* Competitive salary and benefits.
* Learning opportunities with experienced professionals.
* Supportive team environment.
* Opportunity to create memorable guest experiences.
* Discounts across the iNUA Collection group.
We welcome applications from enthusiastic individuals eager to contribute to our team's success.
We look forward to hearing from you!
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