We are seeking an experienced Senior Manager, Product Storyteller to own and evolve how we tell our product story across our website.
This is a senior-level, strategic role at the intersection of product marketing, web strategy, design/UX, and conversion optimization—focused on ensuring our website is the most compelling, high-performing showcase of our AI customer service solutions.
Key Responsibilities:
* Own and drive the product story across our website, ensuring a clear, compelling, and high-converting narrative that differentiates us from the competition.
* Oversee and lead a team of two, providing strategic direction, mentorship, and execution support.
* Develop and implement a scalable web content strategy, optimizing for engagement, conversions, and revenue impact.
* Define messaging for new features and updates, ensuring they're effectively positioned on the website.
* Partner closely with product marketing, growth, design, and engineering to evolve the site's user experience and conversion flows.
Requirements:
* 7-10+ years of experience in product marketing, web content strategy, or digital storytelling, ideally in B2B SaaS.
* Outstanding writer & storyteller.
* Proven leadership experience, with a track record of managing and growing a team.
* Deep expertise in web strategy, content, and conversion optimization, with a focus on product storytelling.
* A strong understanding of AI and customer service technologies (or the ability to learn quickly).
As a Sr. Manager, Web Product Storyteller, you will be responsible for crafting differentiated, high-impact narratives that convert visitors into customers. If you're a senior product marketer with deep storytelling, copywriting, and web expertise, this role is for you.
Benefits:
* Competitive salary and equity in a fast-growing start-up.
* We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
* Regular compensation reviews.
* Pension scheme & match up to 4%.