Job Title: Full Time Shift Supervisor
At our coffee shop, we're seeking an exceptional leader to oversee daily operations. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to motivate and develop a high-performing team.
Responsibilities:
1. Deliver exceptional customer service by ensuring a positive and welcoming environment for all customers.
2. Execute store operations during scheduled shifts, maintaining a clean and organized workspace.
3. Provide quality beverages and food products consistently, adhering to recipe and presentation standards.
4. Follow health, safety, and sanitation guidelines for all products.
5. Coach and develop team members to achieve operational excellence and improve performance.
Requirements:
* Excellent leadership and communication skills.
* Able to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
* Previous experience in a drive-thru or as a barista is preferred but not essential.
* Essential: a positive attitude, enthusiasm for developing others, and passion for delivering world-class customer service.
Benefits:
* Meal allowance and canteen facilities.
* Performance bonus scheme.