Posted: 16 June
The role
Position Overview
We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry.
Reporting to the Senior Manager of Forma Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the United Kingdom and Ireland. You will develop and manage high quality Customer Success Plans with your portfolio of customers. Also, you will partner with Autodesk Sales teams to plan and achieve the expansion of relationships, project adoption and revenue. You will do this through increasing the adoption of the Autodesk Forma Platform and document value delivered.
Responsibilities
Be accountable for the relationship health of a selected portfolio of accounts
Developand manage high qualityCustomer Success Plans,documenting and evidencing thevalue deliveredto our customers
ImproveFormaAdoption within these accounts by solving customer challenges with our technology, thereby increasing Monthly Active Users, Projects and functionality in use
Mitigate any churn risk and guide expansion discussions
Be an expert in our AutodeskFormaPlatform, in current functionality and roadmap
Minimum Qualifications and Requirements
3+years experiencein the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager)
High proficiency in the configuration and administration of Autodesk Forma
In-depth knowledge of the construction industry andrelevantprocesses
Familiar with the Construction Technology Ecosystem
Experience communicating the value of technology and its features to customersand users
Proficient in problem solving
Ability to travel when required
Experience in building face-to-face relationships withmultiple stakeholder groups on given projects.
About You
You are passionate aboutdigitisationand progress in the construction industry
You are comfortable proposing and building processes that will allow ourorganisationto grow, and collaborate with numerous team members, both internally and externally on site or in the board room
You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase andrealisereturn on investment
Day to day you must be excited by technology and happy to get into the product detail
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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