Business Systems Analyst – Radiology
12 months duration
40hrs p/w
Location: Dublin (hybrid working)
PAYE €582.11/day, Umbrella/ltd €742.72/day
* Member of International Services Team with responsibility for Implementation of customers solutions as per contracted sales agreements.
* Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users.
* Conduct Current State Workflow Analysis – ability to gather data requirements from customers effectively.
* Design Future State Workflow (including System Workflow and Department Process Workflow)
* Determine application optimisation within the department and provide the customer with Best Practice methodologies.
* Analyse unique configurations of customer sites and customize processes and training accordingly.
* Work closely with the Customer during the Implementation of the system.
* Develop training plans and documentation.
* Coordinate and provide all relevant training on relevant systems.
* Carry out application and integration testing with the customer, documenting any system changes.
* Liaise with project managers on site progress, system updates, issues, and testing.
* May work directly with clients on-site or provide installation support remotely.
* Provide Application Training and support to staff from other groups as required.
* Identify, File and Follow-up Product Features and issue requests during implementation
* Proactively involved in change management processes related to implementations.
* Recommend Best Practices to Customer
* Recommend courses of action to resolve implementation issues.
* Identify and implement improvements to Implementation Process
* Identify improvements to Product.
* Identify opportunities for further Team education and growth.
* Identification and awareness of related sales opportunities