We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick& mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambit.
Description
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. Maxi Zoo Ireland is the largest pet retailer in Ireland with over 30 shops.
Maxi Zoo Ireland is driven by the desire to make the lives of pets and pet owners simpler, better and happier.
We are seeking a Fixed Term part-time qualified Groomer for our Turners Cross Store.
Start your career in grooming as a Groomer! In our Grooming Salon, you'll build personal relationships with your customers and their pets, becoming a part of their family. You’ll learn their pets’ styles and personalities to create a customized, stylish experience. From the first shampoo to the final strut home, you'll take pride in your services.
What you will do:
1. Consultation: Communicate effectively with pet owners to understand their preferences and concerns, advise on dog grooming (hair care, device use, breed characteristics), and recommend related products.
2. Customer Engagement: Provide excellent customer service, remember each customer and pet, and cater to their specific needs respecting animal protection laws.
3. Follow-Up and Follow-Through: Follow up after appointments to ensure satisfaction, address feedback, and deliver high-standard grooms reliably and professionally.
4. Sanitisation and Cleanliness: Maintain a clean grooming area, disinfect equipment, wash towels and tools, and ensure a hygienic environment for dogs and staff.
5. Product Knowledge: Promote grooming services and support the sale of our own-brand products through expert advice.
What you will bring:
* Flexibility across 5 days, including weekends, in a full-time role.
* Previous hands-on grooming experience and/or QQI Level 6 Dog Grooming/City & Guilds certification.
* Proficiency in grooming and clipping all dog breeds to a high standard.
* Professional attitude with effective communication skills to build trust with clients and team members.
* Good time management skills to prioritize tasks independently.
* A passion for animals, confidence with all breeds, and treating pets as your own.
* Commitment to personal development, reliability, asking questions, and long-term career interest in grooming.
Additional benefits include:
* Service pay increase after 12 months
* KPI-related bonus
* Certified Great Place to Work
* Employee discounts up to 40%
* Paid leave including sick, annual, bank holidays, maternity/paternity
* Refer a friend scheme
* State-of-the-art grooming salon
* Opportunities for advancement within the company
* A community passionate about animals
* Educational opportunities through induction, e-learning, and training programs.
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