We're seeking an experienced and highly organised Reservations & Office Manager to oversee the daily operations of our busy head office, supporting reservations and events.
This full-time role is central to ensuring smooth communication, efficient administration, and seamless coordination across our teams.
* What You'll Do
* Manage the day-to-day running of the office, ensuring systems, processes, and resources are well organised.
* Handle & delegate all reservations within the team across 9 Restaurants.
* Manage the reservations team with reporting, scheduling, and general administration.
* Oversee office communications, handling phone, email, and correspondence with professionalism and efficiency.
* Liaise with senior management, chefs, accounts, and operations teams to ensure smooth workflows and accurate record-keeping.
* Maintain office systems (including reservations software and databases), ensuring information is up to date and compliant.
* Coordinate all logistics for events in conjunction with clients.
* Assist with HR administration including onboarding, rotas, and staff records.
* Manage relationships with suppliers, agencies, and service providers.
About You
* Proven experience in office management, administration, or a coordination role (hospitality background a plus but not essential).
* Strong organisational and multitasking skills with excellent attention to detail.
* Confident communicator with the ability to liaise across multiple teams.
* Comfortable using reservations or CRM systems (7Rooms/OpenTable experience an advantage).
* Ability to work proactively and independently in a fast-paced environment.
Why Join Us?
At Oliver Dunne Restaurants, we pride ourselves on creating unforgettable dining experiences. As Office Manager, you'll be at the heart of keeping our operations running smoothly - supporting a dynamic team and ensuring everything behind the scenes is as exceptional as what we deliver front of house.
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