Job Description
An exciting opportunity exists to manage client on-boarding and relationship management across multiple client segments and geographies within Europe Corporate Banking.
Work closely in partnership across the banking and sales team and clients to identify opportunities to enhance existing solutions, focusing on revenue expansion and retention of existing business.
Responsible for working with key stakeholders to drive deals through implementation, ensuring ramp up of revenue, product adoption, and driving a digital agenda for clients.
Drive client experience by being a client advocate in managing the Citi network to ensure client satisfaction and retention of business.
* Interface with clients and work closely with business partners across banking, trade finance, and operations to deliver cross-product client experience and delivery.
* Work with banking and trade finance solution sales & product sales managers to ensure understanding of key trade finance sales activities for portfolio drive completion of projects through product adoption and revenue realization.
* Exhibits comprehensive understanding of current banking relationships, return hurdles, relationship strategy, and contributes to development and execution of account plans.
* Deep knowledge of client's business and operations, industry trends, competitive positioning, etc.
* Provide support where necessary for coordination of critical projects with relevant stakeholders within banking and business partners such as implementation of new solutions, VOC feedback, and associated action plans.
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Required Skills and Qualifications
Candidates must possess:
* 8+ years in banking and/or cash management and trade product experience.
* In-depth knowledge of other banking products.
* Managed large client relationships from a banking or product perspective.
* Consistently demonstrates clear and concise written and verbal communication.
* Persuasive and articulate personality.
* Excellent interpersonal skills to deal internally and externally with clients.
* Demonstrated organizational & planning skills.
* Ability to manage & synthesize many pieces of solution / technical data into a single, flowing solution within tight timelines.
* Proven leadership skills.
* Substantial knowledge of Citigroup's product range.
* Recognized execution skills.
* English plus another European language advantageous.
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Benefits
This role offers a comprehensive benefits package including:
* Equal opportunities employment.
* A diverse and inclusive work environment.
* Competitive salary and bonus structure.
* Extensive training and development programs.
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Others
Please note that this is a full-time position requiring flexibility and adaptability.