We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work.
Love Life.
Be You.
- is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices.
We deliver on what we say, taking the development of our people seriously.
We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you.
We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.
About you:
You've worked in hospitality and understand how the systems are fundamental to the smooth running of daily hotel operations .
You understand how to get the best out of people, delivering a message right and influencing across different teams and stakeholders; from Engineers to Sales to c-suite, customers and third parties
You understand what it takes to be successful in sales – sales is a process that benefits from constant refinement, it's a skill that requires practice and nurturing.
You proactively seek out methods / resources to improve your own sales skills
You're bold and prepared to drive change, you use learning techniques, soft skills and lead by example to inject new ways of thinking wherever needed
You've got a curious mind, you read around your subject and default to open when it comes to sharing knowledge
You put a customer lens on all that you do.
You have the ability to understand the problems of our customers and use your expertise to guide them to the best outcome
Day-to-day, you will:
In this role you'll be responsible for growing business in a defined geographic territory by leveraging three market channels:
Net-new small / medium sized hotel customers (50 bedrooms and less.
New site sales to existing customers (any size)
Upsell and cross-sell of additional products & services to existing customers.
Across these channels you will be responsible for the full end-to-end sales cycle, utilising resources in the broader Guestline & Access teams where required (for example, pre-sales).
In addition to the above you will understand that maintaining outstanding relationships with our customers, through professional and proactive account engagement, is paramount to the ongoing success of our business, and theirs.
To be successful in this role, you'll have a sound working knowledge of Hotel PMS, C&B, PoS and/ or Distribution systems.
Your skills and experiences might also include:
Embrace targets and devise your own personal sales strategy to deliver or exceed them.
Provide regular and accurate forecasting information to the business.
Develop and maintain strong relationships with your allocated Guestline customers, and prospects.
Work with the Customer Engagement team to provide excellent service to your allocated customers.
Wherever appropriate, use 'remote selling' techniques to maximise sales efficiency.
Stay current on our products and services.
Confidently demonstrate Guestline products to customers virtually and in-person
Understand and articulate the value proposition of our solutions.
Use a consultative sales approach to ensure that solutions are tailored to our customers unique 'value based' requirements.
Taking leads from our Marketing and Customer Engagement teams to drive further upsell.
Attending trade shows to network and introduce our products to new customers.
Be highly proactive and search our opportunities to develop incremental business.
Disseminate product information to customers.
Increase the profile of Guestline throughout the UK
Problem-solving with customers, using open communication to deliver a great service.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers.
It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important.
Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
Access employs approx.
8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive.
If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you?
Let's make a difference together.
Love Work.
Love Life.
Be You.