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Office administrator

Rathgarvan
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Office administrator
Posted: 12 November
Offer description

The Connemara Pony Breeders' Society was established in 1923.We are committed to supporting our members to establish the Connemara Pony as the world's premier pony for sport and recreation through the provision of services of the highest standards of excellence, and to act in the best interests of its members and its affiliated Societies worldwide. Connemara Pony Breeders Society (CPBS) is based in Clifden, Co. Galway and is currently recruiting for the position of Office Administrator.The ideal candidate for the role of Office Administratorwill take an approach to tasks with the ability to prioritise effectively.Key Tasks ResponsibilitiesServe as the first point of contact for inquiries, responding professionally via phone, email, and in person.Process service applications across membership, registration, and inspections, ensuring all data is accurately recorded and databases are kept up to date.Deliver a high standard of customer service by managing telephone and email queries efficiently and courteously.Ensure all operations align with society policies and legal requirements, including GDPR for data handling.Assist in coordinating and delivering Society events such as inspections, shows, meetings, and educational outreach activities.Provide general administrative assistance to the Office Manager and Secretary, including document preparation, scheduling, and filing.Carry out ad hoc administrative tasks as required to support the broader function of the CPBS office.Be available to occasionally work outside regular office hours, on-site or at external locations, to support CPBS events and activities (additional hours will be compensated accordingly).Knowledge, Experience SkillsA minimum of two years' experience in an administrative roleDemonstrable communication skillsOutstanding Telephone Manner Customer Service SkillsTo be proactive, decisive, positive and a problem solverExperience in a busy call centre would be an advantageExcellent interpersonal skills and an ability to collaborate and work as part of a teamOutstanding time management skills and attention to detailStrong communication skills, both written and verbalEnthusiastic and flexible working attitudeFull clean driving licence and own transportAbility to work independently and on own initiative.Hours are based in the Connemara Pony Breeders' Society office in Clifden, Monday to Friday, 9:00 am to 05:30 pm.Salary commensurate with experience.Please apply with a CV to by 29/11/2025

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