With a mechanical background, you will be working as part of a target driven team to ensure high standards of preventative maintenance and repair of coffee machines.
The Role:
* Carry out preventative maintenance service contracts and deliveries across a large geographical area
* Test completed machines in line with company guidelines Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
* Daily update of Production Stats to ensure performance is in line with productivity targets, escalating any issues/concerns early to the Regional Service Manager
* Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily
* Ensure at all times that the Health and Safety policy is adhered to Co-operate with other employees in a professional and friendly manner
The Person:
* A confident individual with a passion for customer service
* Excellent understanding of coffee quality and associated equipment
* Demonstrates strong problem solving skills with an electrical mechanical background
* Computer literate with a clean driving licence
* Self-motivated with a flexible approach to work, location and hours