AI Data Specialist Opportunity
This role is based in Dublin 18, Sandyford, and involves working a day shift from 9:00am to 5:30pm.
We are seeking native Ukrainian speakers to join our global team as AI Specialists. If you have a keen eye for detail and an interest in AI, we would like to hear from you.
Your Key Responsibilities:
* Investigate and resolve reported issues, such as requests for account support or potentially abusive content.
* Enforce clients' Terms of Use by carefully monitoring reports of abuse on the site.
* Become and remain knowledgeable about clients' products and community standards.
* Use market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.
* Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.
* Recognize trends and patterns and escalate issues outside company policy to the global team.
* Identify inefficiencies in workflows and suggest solutions.
Key Skills & Competences:
* Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
* Strong interpersonal skills, verbal, and written communication skills, and most importantly – empathy.
* High adaptability and positive approach to challenges.
* Ability to make decisions, prioritize, solve problems, and work as part of a team.
* Effective time management and prioritization skills.
* Ability to consistently hit KPIs on time.
Language Skills:
* Fluent in Ukrainian on the near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
* Advanced level of English (C1).
Why Apply?
* Chance to work within a multicultural and diverse team.
* Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers, and Team Leads.
* No shift rotations – fixed working schedule.
* No previous experience required – full training is provided.