Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more". With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we're celebrating where we've been and where we're going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope and Main Responsibilities
A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered.
A store manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Sunglass Hut culture.
Responsibilities
* Oversee the store's day-to-day operations.
* Ensure all KPI targets and expectations are delivered.
* Ensure costs are kept to a minimum and stock loss is in within company guidelines.
* Regularly analyses sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement
* To follow all company policy and procedures to ensure safety and security of the business
* Network effectively with internal and external stakeholders
* Keep abreast of and be knowledgeable of competitor activity
* Deliver memorable customer service and exceptional product knowledge
* Maintain inspiring visual merchandising in store as per guidelines
* Ensuring that the store is always on top of the competition by being commercially focused
* Recruit, lead, motivate and inspire your team to succeed in store
* Create an engaging and positive working environment
* Establish a store culture that embraces diversity and maximises the learnings from a diverse team
* Lead store team to deliver brand story and Sunglass culture through effective store management
* Set and execute sales performance goals to increase profitability
* Hire, train, and assess store employee's productivity and performance
* Maintain orderly, presentable appearance of the store
Technical Skills - Portrait of a Perfect Candidate
* Strong selling skills
* Problem solving ability
* Excellent customer service skills
* Excellent communication and listening skills
* Time Management skills
* Persuading & influencing skills
* Coaching & development skills
* Performance Management skills
* Leadership skills
* Highly commercial
* Able to networking effectively
* Results driven
* Problem solving ability
* Good knowledge of Microsoft Office package
What we offer
* Great benefits such as discounted eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc..
* Internal mobility across countries, brands and departments
* Career progression and development
* Generous incentives conducted in store
Job Types: Full-time, Permanent
Work authorisation:
* Ireland (required)
Work Location: In person