## Regional Experience and Engagement Manager* Analyze employee experience data in conjunction with Experience team, HRBPs and leaders. Create plans and documentation to address.* Provide analysis on the results from employee surveys in conjunction with Experience team, HRBPs and leaders. Partner with these teams to drive improvement plans and execute.* Support and assist Site Leaders, including preparing regular reporting on site-related metrics* Partner with Facilities, and Site Leaders to coordinate the day-to-day operations of the site and regional events* Build an events and communication plan for site and region.* + Provide logistical and operational support to the Site Leaders in regular communications with employees* Bring together Site Leads vision and budget to organize, promote and drive employee engagement through site events and activities, team building, office celebration, Inclusion efforts, Sustainability, Corporate Social Responsibility (CSR – Impact Together), employer branding initiatives, and social events.* Oversee and execute upon site sponsored activities.* Oversee site and regional budgets.* Plan and facilitate programs that facilitate open feedback and communication between employees and the Site Leaders to drive continuous improvement* Promote culture, improve employer brand and ensure adherence to operating policies.* Partner with local HR, Talent & Learning and Facilities teams in their efforts around recruiting, onboarding, professional development, performance management, and retention efforts, hiring events.* Build and execute a plan for strong engagement and connections of employees who are either at other sites or working virtually in EMEA* + Partner with EMEA HR leaders and other teams to drive engagement activities at other sites and with Virtual employees throughout EMEA* Establish a network of volunteers/influencers/brand ambassadors in other sites to help drive employee experience and engagement* Work with global branding and external affairs teams on the local employer branding plan.* Create the annual meetup, conference calendar, localize Genesys brand content, support local online and offline brand awareness campaigns* Position the Galway site within the community by communicating local success stories and global leader's visits* Partner with Impact Together to build local relations around giving to the community* Partner with local facilities to ensure Employee Health and Safety and Crisis Management Communications* Degree in HR, Communications or Events Management preferred* Must be “hands-on” in bringing execution and process discipline and a focus on achieving tangible goals that are consistent with the winning high-performance culture of Genesys.* Understanding of employee experience and engagement, employer brand, and the drivers of this* Highly collaborative and can partner effectively with functional leaders at the site, as well as working and organizing teams in planning and executing activities* Familiar with budgets* Excellent written and verbal communication skills* Strong presentation, analytical and project management experience* Must be a strategic thinker with a proactive approach* Ability to work and deliver within tight deadlines* Displays initiative in the carrying out their duties, constantly looking for ways to improve processes to promote efficiency or strengthen control* Ability to work effectively with both internal and external stakeholders* A mature approach to work and ability to work autonomously* Ability to identify areas of concern and raise to an appropriate level of management* A strong positive and ethical approach to work and how work gets done### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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