About T-Pro
T-Pro is a cutting-edge provider of medical speech recognition and clinical workflow solutions, helping healthcare organisations streamline documentation, reduce clinician burnout, and improve patient care. We leverage AI-driven technologies from speech recognition (ASR) to ambient scribing and large language models (LLMs) to modernise healthcare documentation and workflow efficiency.
As we expand across the UK and international markets, T-Pro is building out its team to support large-scale partnerships with healthcare providers and technology vendors.
Role Overview
We are seeking an experienced Partner Manager to ensure the smooth delivery and ongoing success of our strategic partnerships. This role will act as the central point of coordination between T-Pro and its partners, ensuring that product changes are properly communicated, milestones are tracked, and commitments are met. The Partnership Manager will sit within the Sales & Marketing team but work cross-functionally with Product, Engineering, Compliance, and Finance to ensure T-Pro delivers on its partnership obligations while maximising growth opportunities.
Key Responsibilities
Act as the primary T-Pro contact for designated healthcare technology partners.
Manage governance structures, meeting cadences, and action logs to ensure smooth delivery.
Coordinate product and roadmap updates with internal teams and partners.
Ensure changes to product, pricing, or compliance are clearly communicated and well-managed.
Track partnership KPIs, revenue reporting, and milestones.
Collaborate with Product and Engineering to ensure technical delivery aligns with partner needs.
Work with Compliance and Regulatory teams to ensure ongoing adherence to NHS, GDPR, and healthcare standards.
Support go-to-market activities in collaboration with Marketing and Sales.
Key Skills & Competencies
Strong experience in partnership management, account management, or programme delivery (healthcare or SaaS preferred).
Excellent stakeholder management and communication skills.
Organised, proactive, and solution-oriented - able to manage multiple priorities.
Knowledge of healthcare compliance frameworks (e.g., NHS DSPT, GDPR, MHRA) an advantage.
Commercial acumen to support revenue forecasting, pipeline management and reporting, stakeholder management and contractual commitments.
Qualifications & Experience
Bachelor's Degree in Business, Healthcare Management, or related field.
5+ years' experience in partnership, account, or programme management.
Previous experience working with technology vendors or healthcare organisations is desirable.
Familiarity with EPR/EHR systems and healthcare IT workflows is advantageous.
Onboarding Plan
First 30 Days
Introduction to T-Pro products, partnerships, and internal teams.
Shadow Commercial Director in key partner meetings.
Familiarisation with governance processes and reporting structures.
30-60 Days
Begin managing governance meetings and communications directly.
Ensure product roadmaps are aligned with partner priorities, coordinating updates and dependencies across T-Pro and partner teams.
Support revenue and milestone tracking with Accounts and Product.
60-90 Days
Fully own revenue forecasting, pipeline management and reporting, stakeholder management, partnerships, and contractual commitments, reporting directly to leadership.
Establish clear, consistent communication and governance practices that strengthen partner satisfaction.