Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers installers.
A new and exciting opportunity is available in the Kerry area for a Field Service Engineer. The Engineer will be based mainly around the county of Kerry but travel further afield will be required from time to time. We are looking for a 'Can Do' motivated individual who is keen to join our progressive growing company.
We offer a highly competitive rewards package including…
* Competitive salary package
* Company vehicle
* Laptop
* Phone
* Training Personal development
Person Spec…
* At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems
* Excellent interpersonal skills, positive 'Can Do' attitude
* Electrical or electronic background
* Field service experience
* Fire Alarm Commissioning experience deisrable
* English speaking
* Proficient in MS Office and/or other software programmes
* Familiarity with mobile tools apps
* Full Clean Driving Licence
Role…
Servicing and Commissioning Fire Alarm and Emergency Light protection equipment;
* Servicing and Commissioning equipment according to manufacturer's specifications.
* Testing system and analysing any failures.
* Consult with Senior personnel to resolve unusual problems in system operation and maintenance.
* Advise management regarding customer satisfaction, product performance, and suggestions for product service improvements.
Key Responsibilities…
* Provide excellent customer service and customer support during field visits or when On Call
* Build positive relationships with customers and represent Allied Fire in a professional trusted manner
* Ensuring that company vehicle, uniform and paperwork display a high degree of professionalism
* Manage all on site service, maintenance and test tasks as required to relevant standards
* Diagnose errors or technical problems and determine solutions
* Carry out preventative maintenance make recommendations based on age of systems equipment
* Produce timely and detailed service reports
* Cooperate with technical field teams and share information across the company
* Understand and anticipate customer requirements and make appropriate recommendations/briefings
* Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements.
* Follow all company's Standard Operating Procedures and safe working practices
* Advise and report on change requests for documented processes