FS Business Consulting - Strategy and Operations Transformation – Senior Consultant – Dublin
Location: Dublin | Visa Sponsorship: Yes | Business Area: Customer & Business Transformation | Contract Type: Full-Time – Permanent
Key Responsibilities
Lead strategic business transformation initiatives across Financial Services, focusing on customer strategy, operating model design, digital enablement, customer experience, lean process improvement, and organisational design.
Drive innovation through emerging technologies and AI, leveraging data‑driven insights and AI‑powered solutions to optimise processes and enhance customer experience.
Partner with clients to shape business objectives, analyse pain points, and translate them into actionable strategies and functional requirements.
Facilitate workshops and interviews to capture process flows and user stories.
Solve complex business challenges using design thinking, combining logical reasoning and creative approaches to deliver impactful solutions.
Manage stakeholders and build trusted relationships, collaborating across multi‑disciplinary teams to ensure alignment and to achieve project objectives.
Deliver actionable insights through data visualisation and technology implementation, enabling informed decision‑making and measurable outcomes.
Communicate complex ideas clearly and persuasively, both verbally and in writing, to influence senior stakeholders.
Organise and prioritise effectively, ensuring high‑quality deliverables within tight deadlines.
Requirements
Degree‑qualified professional with proven experience in business transformation; prior involvement in large‑scale change programmes is highly desirable.
Minimum 3 years' track record in delivering complex change initiatives within Financial Services.
Expertise across the full project lifecycle, from initiation and design through to implementation and delivery.
Ability to navigate ambiguity and complexity, rapidly diagnosing business challenges and shaping practical, innovative solutions.
Strong problem‑solving and resilience, with the capability to overcome barriers and establish credibility quickly.
High personal impact and influencing skills, able to secure stakeholder buy‑in for major decisions and transformation initiatives.
Exceptional communication skills, including experience presenting to senior executives and crafting clear, persuasive narratives.
Desired Skills
Consulting experience or relevant industry expertise within a leading Financial Institution.
Strong academic background with a relevant third‑level qualification.
Advanced analytical capability and proven proficiency in facilitating workshops and stakeholder sessions.
High‑level proficiency in Microsoft Excel for data analytics and Power Point for creating structured, executive‑level presentations.
Professional certifications such as Lean Six Sigma, Project Management and/or Agile, Design Thinking.
What Working At EY Offers
Support and coaching from some of the most engaging colleagues around.
Opportunities to develop new skills and progress your career.
The freedom and flexibility to handle your role in a way that's right for you.
A competitive remuneration package and a comprehensive Total Rewards package including benefits such as pension, health insurance, flexible work, and more.
Career Progression
Support to enhance your skills from day one.
Continuous learning opportunities to develop the mindset and skills to navigate whatever comes next.
Opportunities to customise your career journey and make a meaningful impact on your own terms.
Transformative leadership programs providing coaching and confidence building.
A diverse and inclusive culture that values each individual's voice.
Hybrid working options for greater flexibility and autonomy.
About EY
EY is a global leader in assurance, tax, transaction and advisory services, committed to fostering inclusive workplaces where diverse perspectives are valued.
As an equal‑opportunity employer, we welcome applications from people of all backgrounds and offer reasonable accommodations at every stage of the recruitment process.
To help create the best experience during the recruitment process, please describe any disability‑related adjustments or accommodations you may need.
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