Established in 2002, Hotel Solutions DMC is a second-generation family business, specialising in venue sourcing, conferences, incentives and events. We provide a creative and innovative approach to the management and delivery of business events and travel on the island of Ireland.
We are always focused on thorough attention to detail for every client, giving them the confidence that whatever their needs, we will deliver them on time, to plan and to budget.
Company Information:
Hotel Solutions DMC, Unit B10 Baldonnell Business Park, Baldonnell, Dublin 22, D22NP97
Job Title: Senior Events and Operations Co-ordinator
Reporting to:
Stuart Thornton, Director of Sales and Marketing
Details:
Permanent Contract
Hybrid after probation
Candidates MUST HAVE their own transport and a full clean driving licence
Duties:
* Source and book hotels & venues on behalf of our clients
* Work as a venue finder & coordinate reservation conference details prior to an event
* Build event websites, bespoke conference registration platforms and event apps
* Co-ordinate, book and manage various transport, accommodation and tour activity options for both individual, incentive and group bookings
* Occasionally accompany groups onsite AND work onsite throughout an event when required
* Liaise with the client & chosen venue on all event details both pre and post event
* Measure the success of each client event programme, create and manage event surveys, analyse feedback and provide recommendations to improve programmes for the future
* Invoice clients and suppliers post event
* General office duties including answering calls, processing conference enquiries & reservations, day-to-day administration and working as part of a dynamic team
* Handle queries, make follow up calls and develop strong customer relationships with our clients
Requirements:
* 3 years minimum experience is essential within Hotel Reservations, Event Management and or Destination Management
* Proficiency in Microsoft office packages, i.e. Excel, PowerPoint, Word etc. is
ESSENTIAL
* Full flexibility
is required for this role as you may be required on occasion to work outside of normal offices hours (9.00am -5.30pm) in order to meet deadlines on Event Management Projects (This includes the requirement to work on weekends on an occasional basis)
* Excellent administration skills and attention to detail
* Proficiency with conference registration platforms and building event apps is an advantage
* Ability to solve problems quickly and effectively
* Highly motivated and willing to work on their own initiative but also work well within a team environment
* Proactive and have the ability to work to deadlines
* Excellent verbal, writing and presentation skills
* Some experience in SAGE would be an advantage, but full training on our account's software will be provided
* A command of a foreign language is an advantage but not essential as the company works on our clients' behalf throughout Europe
* Candidate must have an outgoing personality, they must be a strong team player and have the ability to interact both with work colleagues, suppliers and clients