Part time 12 month contract with option of renewal subject to performance. The working hours shall be 3 days Tuesday Wednesday Thursday
JOB SUMMARY: The Training Support Administrator will provide administrative support to the company, as required for the effective and efficient operation of the service.
Responsibilities and Duties
DUTIES: To provide administrative and resource support as required in a customer facing role.
* Handling incoming enquiries via phone, in person, email and online platforms
* To maintain accurate records of learner registrations, attendance, assessments and certifircations.
* To prepare and assist in the collection of data, including liaising with accreditation bodies as required.
* To undertake ongoing training and professional development, appropriate to the position.
* To attend seminars and meetings as may be required
* Prepare training materials, resources and documentation in advance of course.
* Liaise with instructors, clients and awarding bodies to ensure course delivery standards are meet.
* To manage the physical training environment and associated resources
* Assist is audits, inspections and continuous improvement processes.
* To order and maintain the necessary supplies required for the efficient running of the service
* To perform such other duties, appropriate to the role, as may be required and agreed with the operations manager or director of training from time to time.
* PERSON SPECIFICATION:
Essential Education Qualifications and Attainments:
Proficient with Microsoft 365 Suite
Proficient IT skills
Essential Knowledge, Skills & Experience
Ability to provide comprehensive administrative support to a team
* Knowledge of and skills in maintaining records/files
* Proficiency in Microsoft office ( Word, Outlook, Excel) and CRM/LMS systems
* Excellent communication skills, both face to face and telephone, including problem solving skills.
* Ability to work on own initiative and prioritise own work to meet agreed objectives
* Excellent attention to detail
* Friendly professional manner with strong customer skills
Desirable Skills, Abilities & Experience
* Experience preferably in Education and training environment.
* Flexibility regarding meeting agreed deadlines
* Outbound Sales experience
Job Types: Part-time, Contract
Salary: as outlined
Job Types: Part-time, Fixed term
Contract length: 12 months
Pay: €13.50-€14.50 per hour
Expected hours: 21 per week
Benefits:
* Employee assistance program
* Employee discount
* On-site parking
Education:
* Leaving Certificate (preferred)
Experience:
* Office or administration: 1 year (preferred)
Language:
* English (required)
Work Location: In person
Application deadline: 12/04/2025
Reference ID: DX2 1-25
Expected start date: 05/05/2025