Imagine a career where every day is an opportunity to deliver exceptional service and create lasting memories for our guests. As a Luxury Resort Ambassador, you will be at the forefront of providing world-class hospitality and ensuring that every moment exceeds our guests' expectations.
Our resort is a dynamic and fast-paced environment where no two days are ever the same. We work hard to deliver the highest standards of service, turning moments into unforgettable experiences for all our guests.
Key Responsibilities:
* Welcome guests professionally and anticipate their needs to enhance quality of service and exceed client expectations.
* Promote services and products within the resort, maximizing every sales opportunity.
* Be aware of promotions or special activities and communicate them effectively to our guests.
Requirements:
To succeed in this role, you will need excellent people skills, a passion for delivering exceptional customer service, and a good understanding of hotel operations. Excellent communication skills in English are essential, as is previous experience in a similar role. Knowledge of booking and POS systems is advantageous but not essential.
We work various shifts including early morning and late evening rosters, and applicants must be available for mid-week and weekends. If you are a team player with a positive attitude and a commitment to delivering exceptional service, we would love to hear from you.