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Administrator - outpatients

Blackrock
Occupop
Posted: 18 June
The role
Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since opening in the mid‑1980s, the clinic has built a reputation for high‑tech surgical procedures, medical treatments, and groundbreaking diagnostics. As part of the Blackrock Health group, Blackrock Clinic is a JCI‑accredited, progressive hospital where patient care is central.
Job Title
Administrator
Purpose
To provide clerical and administrative service to the department, ensuring all patients, staff, and visitors are handled efficiently, effectively, and promptly.
Responsibilities

Provide administrative support for the department
Cross‑cover and support the local administration department
Greet and communicate appropriately with visitors, patients, consultants and staff
Process paperwork and explain the admission process to patients on arrival
Secure payment from all underinsured/self‑insured patients and liaison with insurance companies to confirm cover, completing insurance claim forms
Post charges to patients' accounts for discharge and assist with cash handling and safe lodgement of payments
Liaise with other departments and consultants to arrange medical appointments as needed
Escort patients to other areas of the hospital as requested
Assist patients and visitors, providing liaison with hospital and clinic staff
Balance cash sheets, check float and transfer information to finance
Scan patient records, deal with telephone queries and organise stationery for the department
Demonstrate excellent interpersonal, communication and IT skills, and uphold strict confidentiality
Contribute to meetings, provide constructive advice and report incidents promptly
Support the clinic’s philosophy, objectives and goals; observe lines of authority and maintain professional appearance
Assist in all areas of the hospital/clinic as required and participate in developing quality care
Continuously develop personal knowledge and skills through external educational opportunities

Benefits

Pension
Discounted cafe
Sports and Social club
Employee Assistance Programme
Discounted onsite pharmacy

Equal Opportunities
Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.
Work Permit
It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or you must be eligible for a work permit.
Accommodation
Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements so that we can arrange reasonable adjustments to the recruitment process. You can contact us at (emailprotected)
Notice
Job descriptions are a reflection of current service requirements and may be subject to review and amendments to meet the changing needs of the service. We reserve the right to close this vacancy early if sufficient applications are received.
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