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Retail otc assistant

Dublin
Blackrock Health
Assistant
Posted: 30 July
Offer description

Job Title: Retail OTC Assistant Department: Retail Pharmacy Job Type: Permanent (Full-Time) Hours: 35 Hours per week (No weekends Mon-Fri Only) Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics. Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do. Role Purpose: The purpose of this role is to assist in the sale of OTC products and in the running of the front of shop in Blackrock Clinic Retail Pharmacy, in accordance with the mission, values, vision and strategic plan of the hospital.The post requires a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager. Qualifications/Experience: Previous experience in a similar role in a Retail setting is preferable Proficiency in the use of Touchstore software is preferable Key Responsibilities: The role is responsible for many duties, including but not limited to: Ensuring that we consistently deliver exceptional care to our Outpatients and staff. Assist in the front of shop to ensure operational standards of best practice are met and that initiatives are implemented. Communicate with the team on business performance and new initiatives. Partake in staff training events and encourage and support the development of the team, helping to empower those around you to do their best and to innovate in a fun and friendly atmosphere. Participate in continuing education consistent with the post. Advise customers on the safe use of medicines and pharmacy products under the direct supervision of the Pharmacist. Assist the Pharmacist and report to the Pharmacy manager Provide excellent customer service in a friendly, empathetic and confidential manner Be responsible for Stock management, product analysis and merchandising in the front of shop to ensure it is attractive to the customer and increases margin for the business Ensure that the pharmacy is kept clean and tidy and well presented at all times. Till duties with the exception of cashing up Engage in and run promotions where appropriate Be an enthusiastic, self- motivated individual with excellent people skills, confidence and demonstrate a willingness to learn. Demonstrate excellent communication skills and have the ability to be acutely aware of customer needs whilst being commercially astute. Have a key focus on patients and customers ensuring exemplary face to face interactions. Be a highly organised individual who has the ability to work under pressure. Be a positive, committed, reliable individual who enjoys working in a collaborative environment. Have the ability to build strong working relationships with all members of the pharmacy team whilst also being able to work on your own initiative. Be able to prioritise ,multi-task and show good organisational skills in a fast paced environment Be punctual and well presented at all times. Demonstrate behaviour consistent with the values of the hospital Create, promote and maintain open communications and healthy working relationships with all staff members and colleagues. Maintain the principles of equity, accountability and quality in the execution of your daily work. The above indicates the main duties of the post which may be reviewed in light of experience and developments within the service. ?Why work at the Blackrock Clinic: At the Blackrock Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from: Competitive salary Onsite parking Pension Discounted café Sports and Social club Employee Assistance Programme Discounted onsite pharmacy Please Note: Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received. ? Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work. Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit. Skills: Communication skills time management skills patient facing skills

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