Remote opportunity available for a skilled specialist to evaluate transactions and safeguard customer base, profitability, and brand while maintaining high standards of customer experience.
About the Role
We are looking for an experienced investigator to join our team. As a specialist, you will be responsible for investigating suspicious buyer activity and behavior that could pose a risk to Amazon, our customers, or merchants.
* Investigate online e-commerce risks
* Evaluate transactions and eliminate risks
* Communicate with buyers, merchants, and other external and internal customers
* Maintain site quality by enforcing policy guidelines
Required Skills and Qualifications
To succeed in this role, you should have:
* Proficiency in both English and Mandarin Chinese
* Ability to compose grammatically correct written responses
* Experience working with Microsoft Office, including Outlook, Word, and Excel
* Strong organizational skills, ability to manage time effectively, and prioritize multiple tasks
* Excellent problem-solving skills and strong interpersonal skills
Benefits
We offer a dynamic work environment, competitive salary, and opportunities for growth and development.
About Us
We are a leading global company committed to equal opportunity and diversity. We value your passion to discover, invent, simplify, and build trust with our customers and sellers.