Technical Support Engineer page is loaded## Technical Support Engineerlocations: Dublintime type: Full timeposted on: Posted Todayjob requisition id: JR102479Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.# About the roleIreland’s essential water and industrial infrastructure rely on the expertise and responsiveness of Sulzer’s service teams. As our Irish business continues to grow, we’re strengthening our technical capability with a dedicated Technical Support Engineer—a role that sits at the centre of troubleshooting, problem‐solving, and keeping critical assets operational. This is your opportunity to become the go‐to technical expert supporting frontline service engineers, customers, and internal teams. Based in either Dublin or Wexford, you will be the primary point for technical escalation, helping diagnose complex equipment issues, guiding field engineers, and ensuring our customers receive accurate and timely technical responses. With a planned retirement of a senior engineer and increasing service demands, this role is essential to maintaining our technical depth, reducing downtime, and supporting reliable service delivery across Ireland.**Key Duties*** Act as the central technical contact for troubleshooting and fault diagnosis* Provide specialist support to service engineers, customers, and internal teams* Analyse issues, recommend corrective actions, and ensure timely resolutions* Support and maintain service response obligations* Capture, retain, and share technical knowledge across the service organisation* Escalate complex issues appropriately and liaise with relevant technical experts* Assist in protecting service continuity during periods of increased workload* Contribute to operational reliability and overall service performance**What We’re Looking For**We’re seeking someone with a strong technical foundation and a passion for solving complex problems. You’ll be a natural communicator, calm under pressure, and comfortable acting as the technical anchor for others.You should bring:* Experience with mechanical, electrical, or rotating equipment (pumps desirable)* Strong diagnostic and analytical skills* Background in industrial maintenance, service engineering, or similar environment* Ability to interpret technical data, fault patterns, and equipment behaviour* Confidence supporting internal and external stakeholders* A proactive approach to knowledge sharing and continuous improvement# What we offer youAs part of a global engineering group with over 160 locations worldwide and a multi‐billion‐franc annual turnover, you’ll have the opportunity to grow, innovate, and shape your career within a truly international organisation.* Competitive salary* Flexible working with defined core hours* Generous annual leave allowance* Strong pension scheme* Free on‐site parking and EV charging* Subsidised on‐site canteen* Enhanced family‐friendly leave policies* Access to structured learning and development pathways* Genuine opportunities for global mobility and long‐term progressionSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
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