Cancer Fund for Children has over 30 years’ experience delivering support and services to children, teenagers and young adults living with cancer and their families. This support is delivered in the hospital and within the family home.
We are recruiting a passionate and dedicated Service Manager who will provide strong leadership for our team of Cancer Support Specialists and facilitate this support for the benefit of children impacted by cancer across the island of Ireland. This is for a one year fixed term, covering maternity leave.
Role Overview
The over‑riding remit and responsibility of the post is to provide strong leadership and management to the services staff working in hospitals and communities across Ireland.
The Services Manager will ensure organisational effectiveness through efficient day‑to‑day execution of an agreed operational plan. They will implement the strategic priorities of Cancer Fund for Children based on the identified needs of children, young people and their families, and within the resources available. They will manage a dynamic and skilled team to deliver a high standard of services to children, young people and their families.
The Services Manager role will work as a part of the ‘overall service management team’ working closely with the existing management structure to ensure a coordinated approach to the overall support of families.
They will maintain effective working relationships at an operational level with all key stakeholders, including key referring organisations, host organisations, where staff are based and other charities across Ireland. The post‑holder will represent the organisation and promote the needs of children and young people affected by cancer and their families.
Operational Accountabilities
Develop, agree and implement, in conjunction with the Director of Services, effective operational plans for service delivery, in line with the overall Cancer Fund for Children Operational and Strategic Plans.
Be responsible for the effective management of all requests for CFFC support within ROI, working alongside the Connections manager/team in managing direct support requests.
Directly line‑manage a team of Cancer Support Specialists within ROI, ensuring the effective and quality delivery of support through individual and group support for children and young people/families impacted by cancer.
Ensure all Cancer Fund for Children relationships are effectively managed, maximised and supported.
Develop, agree, monitor and report on measurable targets for the team and oversee the achievement of key objectives.
General Management Accountabilities
Work closely with the existing services management team to ensure a coordinated approach to the delivery of services.
Ensure that the development of the overall services team is supported by effective policies and procedures designed to secure all service delivery requirements.
Manage the work of the community therapeutic team in ROI, seeking to ensure efficiency in all areas, adherence to agreed standards and record keeping/data management.
Ensure maximum cohesion and effectiveness within the team including use of resources.
Provide direct line management to the members of the team to ensure they receive appropriate support and direction, resources, training and professional development.
Provide accurate data, as determined by the Director of Services, on an agreed basis.
Develop and agree annual income and expenditure budgets for the team in conjunction with the Director of Services.
Monitor and report on budget activity and provide cost/benefit analysis.
Authorise team expenditure in‑line with budgets, up to a limit set by the Director of Services.
Authorise monthly payment of expenses to Service Team staff and volunteers.
To ensure responsibility and management of all resources held within the post’s remit, including of buildings, equipment and facilities.
General Duties
To chair all ROI team meetings.
To represent Cancer Fund for Children as directed by the Director.
To be available for ongoing professional development/training opportunities.
To be available for planning, review, support and appraisal meetings.
To perform any other reasonable duties and specific projects deemed to be within the postholder’s competence, as assigned by management to contribute to the overall aims of the Cancer Fund for Children.
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