Job Role: We are seeking an experienced Customer Support professional to join our team in the Agricultural Industry.
The ideal candidate will have excellent communication skills, strong computer literacy and be a team player with a proactive attitude.
The role involves working closely with clients to provide exceptional customer service and support. The successful candidate will have a high attention to detail and accuracy.
Key Responsibilities:
* Answer and manage customer calls in a timely and professional manner
* Create and process sales orders accurately and efficiently
* Prepare pricing and follow up with customers to ensure satisfaction
* Manage website enquiries and orders to meet client expectations
* Update web shop information to reflect changes and updates
* Collaborate with colleagues to resolve queries and provide solutions
* Maintain accurate records of client interactions and transactions
Requirements:
* Excellent communication and interpersonal skills
* Strong computer skills and proficiency in relevant software
* Ability to work effectively as part of a team and collaborate with colleagues
* High level of attention to detail and accuracy
Benefits:
This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to our success.