Job Title
Key Responsibilities
We are seeking an experienced Team Lead to oversee a team of Customer Operations Specialists. This will be achieved through individual coaching, focused problem-solving, and high-quality customer experiences.
The successful candidate will contribute to positive Client Relationship development, operate with honesty and integrity, and motivate the team. They will coach and manage a team, ensure adherence to processes and policies, and handle escalated queries or complaints.
The ideal candidate will have a passion for delivering success, experience in individual and team coaching, and strong communication and interpersonal skills.
Benefits
This role offers opportunities for personal and professional growth, a chance to work in a dynamic environment, and collaboration with a talented team.
What We Offer
We provide our employees with the tools and resources they need to succeed, opportunities for career advancement, and a competitive compensation package.