Overview
Retail Sales Consultant – Full Time – Ballincollig at eir Ireland.
The role involves engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. You will represent eir's values, contribute to store success, and have the opportunity to earn a salary plus commission.
Responsibilities
* Deliver outstanding customer service.
* Work in a target-driven environment that rewards achievement.
* Be part of a team where your input is valued and your success is celebrated.
* Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.
* Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store's overall performance.
* Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
* Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
* Product & Policy Knowledge: Stay up-to-date with eir's product offerings, promotions, and store policies to ensure accurate and compliant service delivery.
* Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information.
Requirements & Qualifications
* Knowledge, Skills And Abilities: Confidence in engaging with a variety of customers and understanding their needs; clear, effective communication skills; a positive, target-driven mindset with a passion for providing great service; interest in mobile phones, broadband, and emerging technologies.
* Qualifications: 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered; a strong customer focus and a proactive attitude are key to success in this role.
What You'll Get
* Annual salary of €28,798 + attractive commission structure.
* Continuous support, learning and opportunities for advancement.
* Enhanced earning potential through various staff incentives.
* Staff offer; Free eir Wellness Programme & Employee Assistance Programme.
* €500 Employee Referral Scheme.
* Discounted healthcare plan; Pension scheme contribution.
* 22 days annual leave; generous family friendly policies including fertility, pregnancy loss, menopause and others.
* Commitment to Diversity and Inclusion; paid leave benefits including maternity and sick leave.
* Tax saver tickets and bike to work scheme.
Expectations & Conditions
Flexibility is essential—you'll be required to work evenings and weekends in line with store trading hours.
eIr reserves the right to conduct appropriate suitability checks related to prospective employees, including reference checks and/or other searches using publicly available information.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
#eirforall.
#J-18808-Ljbffr