Role Overview
We are seeking a Sales and Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and driving sales growth.
This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering outstanding results.
Key Responsibilities
* Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.
* Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store's overall performance.
* Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
* Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
Requirements
* Confidence in engaging with a variety of customers and understanding their needs.
* Clear, effective communication skills with a strong ability to explain products and services.
* A positive, target-driven mind-set with a passion for providing great service.
* Interest in mobile phones, broadband, and emerging technologies.
Benefits
* Earn a competitive hourly rate plus attractive commission structure.
* Enjoy continuous support, learning, and opportunities for advancement.
* Benefit from enhanced earning potential through various staff incentives.
About Us
We value diversity and inclusion in the workplace and strive to create a supportive and inclusive environment where everyone feels valued and respected.