Waking Night Support Worker - Kilkenny
Good Shepherd Centre Kilkenny, Kilkenny, County Kilkenny
Company Description
GSCK provides emergency accommodation for up to 37 residents (emergency), 8 transitional and one family emergency. The services are low‑threshold in nature.
Job Description
This is a 24/7 service. Working hours may require the post holder to work weekends, nights and public holidays. Occasionally you may also be required to work at short notice in the event of an emergency. The post holder may be required to attend training/meetings at other locations, e.g. regionally within the South East.
Duties and Responsibilities
* Comply with all policies and procedures and adhere to the ethos of GSCK; familiarise yourself with these policies during induction.
* Work as part of a team in creating and maintaining a safe and caring environment for all service users.
* Provide a non‑directive support and advocacy service to service users.
* Promote service user participation and social interaction of clients/residents with the community; support and follow the behavioural care/support plans as developed by Project Workers.
* Support clients/residents, where requested and as appropriate, on general appointments as part of care/support plans.
* Act as an advocate for service users as appropriate.
* Be responsible for the supervision of GSCK while on duty.
* Provide night‑time cover – waking cover in GSCK.
* Write reports and maintain appropriate and accurate records as required.
* Communicate with incoming staff, students or volunteer staff at shift changeover.
* Attend to reception duties e.g. telephone, fax, typing, case files etc.
* Attend management/operational supervision.
* Operate the duty roster as agreed with the manager.
* Contact managers immediately in the event of an emergency; if managers are unavailable, refer to the General Manager.
* Maintain the highest level of confidentiality in relation to service users and staff, and all information about GSCK.
* Carry out duties assigned by the Service Manager; be flexible and willing to adapt to new plans and situations.
* Ensure all service users are aware of their responsibilities as per their signed Service User Responsibility forms.
* Be fully aware of GSCK Health & Safety File and emergency procedures; bring any concerns to the manager.
* Ensure the building is safe and secure at night.
* Attend work‑related training programmes, workshops, courses as required from time to time.
* Maintain a high standard of work performance, attendance, appearance, and punctuality at all times.
* Maintain good working relationships with colleagues.
* Be available for day and night shifts.
* Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate.
* Must possess a full clean driving licence.
Job Type
Specified‑purpose
Pay
From €17.20 per hour
Benefits
* On‑site parking
Schedule
* 12‑hour shift
* Night shift
* Weekend availability
Licence / Certification
* Min Level 5 – Social care (required)
* Full clean Irish drivers licence (desirable)
Work Authorisation
* Ireland (required)
Work Location
In person
Skills
* Excellent communication skills
* Team player
* Confidentiality
* Report writing
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