AV Engineer Job Description
We are seeking a skilled AV engineer to support and maintain Microsoft Teams Rooms and associated AV systems. This role is crucial in ensuring the reliability and performance of our collaboration spaces, particularly as in-office activity increases.
Key Responsibilities:
* Configure, deploy, and support AV hardware including Poly, Logitech cameras, Crestron, Biamp, Q-SYS, and display systems.
* Integrate AV systems with Microsoft Teams Rooms platforms.
* Monitor AV systems for performance, uptime, and usage trends; proactively identify and resolve issues.
* Provide real-time troubleshooting and resolution of AV issues in meeting rooms and collaboration spaces.
* Perform routine maintenance, firmware updates, and system optimizations.
* Collaborate with IT, facilities, and third-party vendors to ensure seamless AV operations.
* Deliver user training, create documentation, and support end-user adoption of AV technologies.
Required Skills & Qualifications:
* 5 years of experience in AV engineering or support roles.
* AV System Configuration: Hands-on experience with Poly, Logitech, Crestron, Biamp, Q-SYS, and display technologies.
* Unified Communications: Proficiency in Microsoft Teams Rooms setup and support.
* Monitoring & Diagnostics: Ability to monitor AV systems and quickly identify and resolve issues.
* Strong communication and collaboration skills.
Why this Role Matters:
This AV engineer position plays a vital role in ensuring the smooth operation of our collaboration spaces. If you have a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
What We Offer:
* A competitive salary package.
* Ongoing training and professional development opportunities.
* A dynamic and supportive work environment.