Role OverviewAs Horticulture Sales Assistant, you will play a key role in driving sales, supporting the horticultural team, and ensuring the highest standards of customer service and plant care. You'll bring your deep plant knowledge, leadership ability, and commercial awareness to create an inspiring and well-maintained retail environment that reflects our brand's values and commitment to excellence.This role is ideal for someone with a strong horticultural background who enjoys engaging with customers, mentoring junior staff, and contributing to the continued growth and success of a leading urban garden centre.Key ResponsibilitiesCustomer Service & SalesDeliver knowledgeable, friendly, and proactive customer service across all plant and garden-related departments.Advise customers on plant selection, care, pest management, soil types, and suitable urban gardening solutions.Identify opportunities to upsell complementary products and services to enhance customer satisfaction and sales performance.Horticultural Expertise & Stock ManagementOversee the daily care, watering, feeding, and presentation of plant stock.Monitor plant health and ensure consistent quality and rotation to minimise losses.Support management in managing stock levels, deliveries, and seasonal product transitions.Maintain high standards of plant labelling, signage, and product displays.Team Leadership & TrainingAssist in supervising junior horticultural staff and sales assistants, providing coaching and guidance where appropriate.Lead by example in customer engagement, merchandising standards, and operational efficiency under guidance of supervisor and manager.Visual Merchandising & Store PresentationWork closely with the management team to implement attractive and commercially effective plant and product displays.Ensure displays reflect seasonal trends, promotions, and sustainability initiatives.Health, Safety & ComplianceMaintain a safe and tidy work environment, ensuring all health and safety regulations are followed.Handle hazardous materials (e.g., fertilisers, pesticides) responsibly and in line with centre policies.Skills & Experience RequiredEssential:Minimum 3–5 years of experience in a retail environment.Strong plant knowledge or strong interest in plants (indoor, outdoor, perennials, shrubs, and seasonal bedding).Proven sales and customer service experience, ideally in a busy retail environment.Excellent communication and interpersonal skills.Strong organisational skills with the ability to multitask and prioritise.Ability to lift and move stock safely and work outdoors in all weather conditions.Desirable:POS and stock management system experience.Recognized horticultural qualification (e.g., Level 2, Teagasc, or equivalent).What We OfferCompetitive salaryStaff discounts on plants and products.Opportunities for ongoing professional development.Supportive, friendly working environment within a growing business.Job Types: Full-time, PermanentPay: €14.65-€15.00 per hourExpected hours: 45 per weekBenefits:Company eventsEmployee assistance programEmployee discountStore discountWork Location: In person