Job Title:Logistics AdministratorReporting to:Warehouse ManagerLocation:Bostik Industries Ltd, Arklow Co WicklowHours:40 hoursAbout Ace Express FreightAce Express Freight are a global freight forwarding company with more than 30 years' experience and a network of world-class partners.We are proud to have been awarded the Deloitte 'Ireland's Best Managed Company' accolade for 17 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.SummaryReporting directly to the Warehouse Manager, the role holder's duties will be to provide full time support to a busy logistics/warehouse team. The main responsibilities of this role are to assist in general administrative duties and delivering an excellent customer experience.There will be fantastic progression opportunities within Ace Express Freight for the right candidate, so if you are ready to take on a challenging new role that will help you achieve your personal and professional goals.Duties and responsibilitiesTo complete the day-to-day processing of import manifests and bookings in line withcompany policy and procedures.To provide excellent customer service to our customers by responding to customerenquiries and requests in a timely and professional manner.To meet the operational day to day delivery needs of our customers in the most cost-efficient and effective manner.Responsible for ensuring that files are managed accordingly, and that billing andcosting are input and processed as per company procedures and time frames.Communicating with other departments within the Company as well as external parties to agree discrepancies raised.To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.Comply fully with the defined operating procedures (SOP's) and processes.Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner.Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.Support all continuous improvement initiatives including cross departmental projects through proactive engagementProactively support and fully comply with the Companies Health and Safety policies and procedures.Experience, skills and competenciesPrevious office administration experience is essential.Good level of numeracy, literacy and Microsoft Office skills.Highly proficient on Microsoft Excel and similar reporting functions.Knowledge of the Logistics/Manufacturing Industry would be a distinct advantage.Strong Communications skills with proven work performance results.Exposure to working to KPI's and the deliverance of same.Professional and focused approach with a high level to attention and detail.Attention to analytics and conformance with defined procedures around tight timelines.Customer-focused with desire for strive for excellence, always.Positive 'can do' attitude and overall professional approach.Ability to work as part of a team and on own initiativeMust be able to work effectively with minimal supervision.Exceptional Communication skillsWhat we offerPermanent employment contract.Attractive Salary: + Generous 'Opportunity to Earn' Bonus Scheme rewards (OTE)21 days annual leave (up to 2 additional days leave after 12 months service)Company Pension (after successful completion of probation period)Working Hours (08:30am to 5:30pm, Monday to Friday).Positive working environment with a really vibrant atmosphere.If you want to be part of the amazing ACE team and hold the required skillset & experience, we are searching for then please apply todayThis job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or that may be required to do either now or in the future.Ace Express Freight is an Equal Opportunities Employer