Role: Helpdesk Engineer
Location: Midland
Type: Contract
Our client is one of the world's most successful leading companies. Ideally looking for a Helpdesk Engineer with a background in banking and a successful track record of delivering best in class technology solutions within a large, complex environment and shaping and implementing solution architectures to drive technology.
As a part of their continuous growth in Ireland, they are looking for a Helpdesk Engineer join their collaborative, multi-functional team that blends technology & business expertise in improving their technology solutions. You will work with data movement, streaming, replication, and change data capture.
This is an excellent opportunity to join a stable organization with an award-winning culture, work with the latest technologies and have 20% of working hours dedicated to your personal growth and learning.
Skills/Experience Required:
* Windows O/S from Windows 2011/2016/2019 (Servers) and Windows 10/11 (Desktop)
* Active Directory, DNS, DHCP, Group Policies, Users, Groups, OU’s, MECM
* File-share and SharePoint, PC Imaging and setup, Microsoft Exchange 2013/2016/2019 Microsoft Office Applications and Suites
* Citrix Cisco IronPort web and email or similar
* Take ownership of IT support tickets and ensure timely resolution of technical issues.
* Document accurate records within the ticket / service request of all troubleshooting steps undertaken, all communications documented, all relevant information pertaining to the service request is recorded and to ensure an appropriate resolution is in place where applicable.
*The full job description is available upon request.
If you are an ambitious about a Helpdesk Engineer Role this is a brilliant chance for you to advance in your career quickly, while enjoying the collaborative and positive working environment.
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