What You’ll Do
Deep understanding of customer landscape from technical and business perspectives including its interfaces
Strong collaboration with the customer for planning and operations
Align on upcoming changes with the Release Management and plan the execution accordingly
Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement
Support productization of services including, if required, initial setup, documentation, and standardization
Align on planning activities and system build processes, define handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer Go‑Live
What You Bring
Bachelor’s degree or higher in Computer Science, Engineering, Information Management, Mathematics, or a comparable field
Background in SAP technology and products – especially excellent knowledge in SAP NetWeaver Administration and Operations and cross‑dependencies like integration
Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
About 7‑10 years of experience in operation of systems installations is a must
Meet Your Team
Technical Landscape Owners belong to the ECS MEE (Middle and Eastern Europe) organization. We are a ring‑fenced delivery team focused on one of large scale customers. We provide end‑to‑end service for this customer, operating the entire landscape with more than 80 productive systems and several of the largest HANA‑based systems.
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
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