Job Description:
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* Spearhead a department to deliver exceptional customer experiences.
* Collaborate with senior management to ensure seamless store operations.
* Mentor team members to excel in their roles.
* Foster an environment of open communication, trust, and empowerment.
* Coach colleagues to meet daily priorities and customer needs.
* Analyze reports to enhance customer and colleague satisfaction.
* Promote zero food waste, manage date codes, and reduce waste.
* Attract top talent, understand cleaning standards, and lead by example.
* Optimize stock control, warehouse layout, and processes for efficiency.
* Resolve issues with pricing, refunds, and labels for accurate pricing.
* Ensure smooth front-end operations, no queues for customers.
* Recognize outstanding service, provide feedback on underperformance.
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Requirements:
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* Strong leadership and team management skills.
* Able to analyze data to inform decisions.
* Effective communication and interpersonal skills.
* Ability to adapt to changing priorities.
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Benefits:
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We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
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About Us:
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We are committed to serving our customers, communities, and the planet. We strive to be a responsible and sustainable business for all stakeholders.