About Proofpoint
Proofpoint is a global leader in human- and agent-centric cybersecurity.
We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
Our mission is to safeguard the digital world and empower people to work securely and confidently.
Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values.
Bold
,
Responsive
,
Accountable
,
Visionary
, and
Exceptional
in execution and impact.
The Role
This is a customer-facing role within the
Digital Compliance Governance
organization.
It is a premier opportunity for a candidate to apply their expertise in regulatory oversight and message review technologies.
The individual will assist our customers in the implementation, configuration, and workflow optimization of our
Supervision
product.
The candidate will require strong technical skills, a deep understanding of compliance workflows, and outstanding interpersonal skills to build lasting technical relationships and ensure customer success.
Additional tasks include troubleshooting complex review queues, tuning detection policies, documenting configurations, and collaborating with internal product teams.
Your day-to-day
Expert Engagement — Act as a subject matter expert for Supervision and Digital Compliance customers, guiding them through regulatory requirements and best practices.
Project Leadership — Coordinate with internal departments and partners to drive complex deployments and ensure timely project completion.
Workflow Optimization — Collaborate with customers to solve unique compliance use cases, sharing best practices to maximize the value of the Supervision platform.
Process Automation — Work with the team to prioritize functions and determine avenues to streamline and optimize review processes via scripting or advanced policy logic.
Product Liaison — Act as the bridge between Professional Services and Product Management and Engineering to provide feedback on Supervision product updates and feature requests.
Sales Support — Assist Proofpoint Sales teams with scoping prospective Supervision projects to ensure accurate project scoping and statements of work.
Requirements
Consulting Expertise
5+ years of relevant consulting experience, preferably within the financial services or regulated industry sectors.
Strong preference given to previous direct Supervision-related experience.
Project Delivery Management
Proven ability to manage multiple customer engagements concurrently while maintaining quality, meeting deadlines, and balancing shifting priorities.
Policy Development
Ability to translate legal and compliance requirements into effective technical detection policies using tools such as regular expressions, Boolean logic, and proximity operators.
Identity & Directory Services
Experience working with Active Directory and Azure Active Directory to model and map complex user hierarchies, roles, and attributes.
Data Analysis & Optimization
Strong analytical skills to evaluate large datasets, reduce false positives ("noise"), and optimize compliance review workflows.
Regulatory & Compliance Knowledge
Familiarity with data governance and privacy regulations (e.g., FINRA, SEC, GDPR) as they apply to electronic communications monitoring.
Automation & Scripting
Experience using PowerShell for administration, automation, and troubleshooting; familiarity with Power Query and VBScript for data transformation, reporting, and workflow support.
API Integration
Hands-on experience consuming RESTful APIs for data extraction, system integration, and process automation, including authentication methods and basic error handling.
Enterprise Experience
Proven experience supporting software for Fortune 500 or other large-scale global customers.
Collaborative Spirit
Demonstrated ability to work independently and across broad cross-functional teams.
Why Proofpoint
As a customer-focused and driven-to-win organization with leading-edge products, there are many exciting reasons to join the Proofpoint team.
We hire the best, the brightest and cultivate a culture of collaboration and appreciation.
We are a multinational company with locations in 10 countries, with each location contributing to Proofpoint's culture.
Why Proofpoint?
We believe that an exceptional career experience includes a comprehensive compensation and benefits package.
Here are just a few reasons you'll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always-on recognition for your contributions
Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success – every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives.
If you need accommodation during the application or interview process, please reach out to
How To Apply
Interested?
Submit your application along with any supporting information.
We can't wait to hear from you!
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