We are seeking a skilled Sales and Office Coordinator to join our team. This role will provide administrative support to our sales function and ensure smooth day-to-day office operations.
Key Responsibilities:
1. Handle inbound sales enquiries (phone, email, website leads) and follow up promptly.
2. Support the sales team with proposal preparation, quotations, and customer documentation.
3. Update and maintain the CRM system with client information, leads, and sales progress.
4. Assist in scheduling site surveys, sales meetings, and follow-ups.
5. Provide excellent customer service, ensuring a smooth journey from enquiry to installation.
Office Administration
* Manage incoming calls, emails, and general correspondence.
* Oversee filing, record keeping, and document control for compliance and audits.
* Maintain stock levels of office supplies and assist with ordering project materials.
* Support accounts with invoice processing, purchase orders, and payment tracking.
* Coordinate diaries, meetings, and internal communications across departments.
General Support
1. Liaise with installers, suppliers, and customers to ensure project timelines are met.
2. Assist management with reporting, performance tracking, and KPI updates.
3. Contribute to continuous improvement of sales processes and office systems.
Requirements: Previous experience in sales administration or office administration. Background in customer service and/or sales support. Familiarity with solar energy, renewables, or electrical industry (desired but not essential).
Benefits: Bonus/incentives linked to sales performance. Training and career progression opportunities in the growing renewable energy sector. Friendly, supportive work environment. Opportunity to be part of the transition to a sustainable energy future.