Pet Shop Retail Manager (Maternity Leave Cover)Location: Gary's Petworld, Letterkenny, Co. DonegalContract: Full-Time, Fixed-Term (9–12 Months – Maternity Cover)Gary's Petworld is a leading independent pet retailer in Letterkenny, renowned for expert advice, premium pet care products, and a warm, friendly customer experience. We are passionate about animal welfare and proud to be a trusted destination for pet lovers across Donegal.We are now seeking an experienced and enthusiastic Retail Manager to cover maternity leave and lead our store during this important period.The RoleAs Retail Manager (Maternity Cover), you will be responsible for the overall performance and smooth day-to-day running of the store while the current manager is on maternity leave. This is a hands-on leadership role involving retail operations, team management, customer service, animal welfare, and commercial performance.You will inspire your team, maintain excellent standards of care and service, and ensure the continued success of the business throughout the maternity cover period.Key ResponsibilitiesOversee daily store operations, ensuring a welcoming, efficient, and safe environmentLead, motivate, and develop a team of sales assistants, supervisors, and animal care staffDeliver exceptional customer service and provide expert advice on pet care and productsMaintain the highest standards of animal welfare, hygiene, and care at all timesManage stock levels, ordering, deliveries, pricing, and merchandisingDrive sales and profitability by monitoring KPIs and implementing commercial strategiesRecruit, train, schedule, and support staff to ensure excellent coverage and performanceResolve customer queries and complaints professionally and efficientlyMonitor budgets, manage costs, and identify opportunities for improvementEnsure compliance with health, safety, and animal welfare legislationSupport community engagement, in-store events, promotions, and responsible pet ownership initiativesRequirementsMinimum 3 years' retail management or supervisory experience (pet retail desirable)Knowledge of pet care and animal welfare standards (or willingness to learn)Strong leadership, organisational, and communication skillsProven ability to manage budgets, achieve sales targets, and drive store performanceComfortable using POS systems, computers, and stock management softwareHands-on, enthusiastic manager with high standards and attention to detailFlexible availability, including weekends and holidaysWhat We OfferCompetitive salary based on experienceGenerous staff discount on all pet productsIn-depth training and handover with the existing managerFriendly, supportive team environmentOpportunity to make a positive impact during the maternity cover periodHow to ApplyPlease apply with your CV and a short cover letter, outlining why you would be a great fit for this maternity leave cover role at Gary's Petworld.Work Location: In person – Letterkenny, Co. DonegalJob Type: Specified-purposeContract length: 9-12 monthsPay: €35,000.00-€45,000.00 per yearWork Location: In person