Job Summary:
We are seeking a highly skilled Property Claims Handler to join our team. The successful candidate will be responsible for pursuing and resolving recovery claims by investigating legal liability and determining case strategies.
Main Responsibilities:
* Pursue resolution of recovery claims by investigating and evaluating legal liability and determining case strategy
* Deliver financial targets by proactively managing a portfolio of claims, across various lines of business, to maximise recovery options
* Work collaboratively with claims adjusters/vendors/customers or other vendors and stakeholders to secure information required
* Obtain and record necessary information to the case by communicating with customers, witnesses, legal experts and other stakeholders as required
* Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence
* Bring files to resolution by participating/leading file negotiations, arbitrations and/or litigation
Required Skills and Qualifications:
* A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification
* A strong customer service focus, with excellent verbal and written communication skills
* The ability to prioritise and work to deadlines, with a desire to learn and be flexible to business change
* An understanding of legislative regulations and the ability to work within a team environment focused on achieving both individual and team goals
* Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills
Benefits:
* Comprehensive study support package
* Opportunities for further training and development
* Flexible working models
* Strong culture, characterised by acceptance, diversity and team spirit
Others:
* Primary work location is Wexford or Dublin based but occasional travel may be required to other locations
* Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services