We are seeking to recruit Apprentice Parts Advisors for our busy Aftersales departments across the Agnew Group.
This exciting Apprenticeship opportunity is available in our premium brands, including Audi, Mercedes-Benz, BMW, Volvo, Mini, Porsche and Volkswagen.
With locations in Belfast, Mallusk and Portadown, this role offers a great opportunity to develop your career in a dynamic and supportive environment.
Main Responsibilities:
* Working as part of a team to provide excellent customer service, both face-to-face and over the phone.
* Assisting with the receipting and dispatching of parts, as well as general goods inward duties.
* Liaising with customers via email and telephone to resolve queries and complaints.
The successful candidate will be involved in on-the-job training in our own Parts Departments, combined with classroom training provided by our partner training providers.
Over three years, our Apprentice Parts Advisors will learn and develop the skills and knowledge required to succeed in this role, including:
* A strong ability to work well under pressure and maintain a high level of customer satisfaction.
* An effective communicator, able to build rapport with customers and colleagues alike.
* The ability to work within given timescales and meet deadlines.
* Strong IT skills and the ability to learn new concepts and ideas quickly.
* A flexible approach to working hours, as shift patterns may be in operation.
To be considered for this role, you should have:
* A minimum of grade C in GCSE Maths and English (or equivalent).
* A passionate interest in or relevant practical experience of motor vehicles.
* Excellent written and spoken communication skills.
If you are keen to earn whilst you learn and develop a rewarding career, we would love to hear from you.