Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Technical ConsultantAbout your roleThe Technical Consultant will be responsible for gathering and understanding the business needs of First Data clients. They will then ensure that the requirements are accurately documented allowing technical teams implement the defined solution. This person should work under less direct supervision with some latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. This position will be supporting a range of projects and programmes across the FirstVision Issuing solution.What you’ll doSupport consultancy for Design, develop, implement, and maintenance of various business applications. Includes data gathering and statistical analysis, model development and enhancements, ongoing maintenance, etc.Understand current business procedures, problems with those current procedures, and recommend possible solutions that use the FirstVision technology. This includes data gathering and exploration, research into current industry trends, and what competitors might be doing.Feasibility assessment of client requirements against existing FirstVision functionalityInterrogation of system possibilities that would meet client requirements, and effort assessment for sameDetermine stakeholders (clients / internal teams / vendors), and establish areas for additional stakeholder involvementAwareness of cost effectiveness, timeliness and priorities of each deliveryAbility to illicit necessary detail and comprehend multiple technical wide-ranging requirementsAnticipate post-production implications with delivery of requirements. Assess the impacts to each (multiple) stakeholder involvedInternational travel may be requiredExperience you’ll need to have7 to 8 years of BA experience in Cards domainProject management methodology knowledge and experience – ‘Waterfall’ & ‘Agile’ MethodologyProven track record of gathering customer requirements, analysing and translating these into business processesAbility to provide concise and necessary details required for each stakeholder (multiple)Minimise need for multiple iterations of ‘review and update’ sessions prior to client sign-off, as well as additional developer / tester questioning following client sign-offDescriptive writing of requirements by various methods, examples, screen-shots, Visio diagrams, tables, language Grammatically and technically correct with a professional appearance.Tracking requirements and respective solutions (single or multi-party). Creating Systems Impact Documents and usage XLS, XML, Visio, PowerPoint depending on Project size / scope and adhering to client’s style of operationFlexible (occasional OOH working supporting implementations)Experience that would be great to haveBachelor’s degree in computer science or related field of study for software development and project/program management preferredWorking knowledge of VisionPlus is desirable#LI-SV1Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Diversity and InclusionFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.Note to agenciesFiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job postsPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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