Now Hiring at The Grace
The Grace | Where Excellence meets Opportunity
Westport, County Mayo | Full-Time | Pre-Opening Opportunity
Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.
Job Summary:
The Restaurant Manager leads the daily operations of the hotel's signature restaurant. They are responsible for maintaining impeccable service standards, managing front-of-house operations, mentoring staff, and ensuring an extraordinary dining experience in line with The Grace Westport Estate vision.
Principle Responsibilities
Guest Experience Management
* Deliver exceptional service by ensuring every guest interaction is personalised and memorable.
* Handle guest concerns and special requests with professionalism and discretion.
* Monitor guest feedback across platforms and dining review channels and resolve complaints in a timely manner.
Operational Oversight
* Oversee all front of house operations including reservations, seating, and dining flow.
* Ensure compliance with professional service standards, cleanliness, and food presentation.
* Collaborate with the kitchen team for seamless service coordination.
Team Leadership & Development
* Recruit, train, and develop restaurant service staff including hosts, servers, and supervisors.
* Foster a culture of attentiveness, professionalism, and continuous improvement.
* Conduct daily briefings and lead regular training sessions on service etiquette, menu knowledge, and upselling techniques.
Financial & Inventory Management
* Manage labour costs, scheduling, and payroll in line with budgetary targets.
* Oversee inventory, ordering, and cost control of front of house supplies.
* Contribute to financial forecasting, revenue tracking, and performance analysis.
Menu & Beverage Coordination
* Stay informed on menu offerings, wine pairings, and seasonal specials in collaboration with Director of Food and Beverage and wider F&B team.
* Lead implementation of new menu items and promotions.
Compliance & Safety
* Ensure compliance with hygiene regulations, liquor licensing laws, and hotel SOPs.
* Maintain accurate records for inspections, audits, and operational checklists.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.
Required Experience & Skills
* 3-5 years' experience in restaurant management, ideally in a luxury or fine dining environment.
* Strong leadership, communication, and customer service skills.
* Familiarity with reservation systems and POS systems.
* Wine and spirits knowledge; sommelier or mixology certification a plus.
* Fluent in English; additional languages advantageous.
* Eligibility to work in Ireland.
The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.